Emergency appeal: what the rules ask and what to prepare before the day

Marc de Andrés · · 10 minute read

When the Disasters Emergency Committee opened its Turkey-Syria Earthquake Appeal in February 2023, the appeal raised £32.9 million on its first day, including £5 million matched by the government. That was about £1 in every £5 of the more than £163.8 million it raised in the end (DEC, 10 February 2023; DEC appeal page).

That first-day money came from a national appeal broadcast on television and radio and run by the DEC, which brings together 15 leading UK aid charities (DEC, 10 February 2023); in our view, no single charity's own appeal works like that.

What any charity can control, we believe, is being ready: whether it may appeal, what the appeal must say and who signs it off are all questions that can be settled on an ordinary day. This guide answers what any charity's chief executive needs settled beforehand: whether you may appeal, what the appeal must say, what donors check, how the national channels work, and what your board should agree now.

Every figure and rule here is on a public page linked in this guide, and each of those pages was reopened on 25 September 2026; the only count of our own, on appeal pages, is labelled where it appears.

The DEC's Turkey-Syria appeal raised most of its money in 2 weeks

DEC Turkey-Syria Earthquake Appeal: money raised so far

First day

£32.9 million

First fortnight

£101.5 million

Final total

£163.8 million

Disasters Emergency Committee, its own press releases of 10 and 23 February 2023 and its appeal page; each total includes £5 million of UK Aid Match

The appeal reached £101.5 million "in a fortnight", about £3 in every £5 of its final total (DEC, 23 February 2023). Its figures include the £5 million from UK Aid Match, a scheme in which the government matches the public's gifts up to a limit. The regulators' guidance to the public notes: "Appeals in response to emergencies can often quickly raise large sums of money" (Charity Commission and Fundraising Regulator).

A national appeal can open days after a disaster. The earthquake in Myanmar struck on 28 March 2025, and the regulators' advice to donors, published on 3 April, came "as the Disasters Emergency Committee (DEC) launches its Myanmar Earthquake Appeal" (GOV.UK, 3 April 2025). No figure here shows that opening sooner raises more; in our view, being ready matters more than being first.

A smaller share of donors gives to overseas aid and disaster relief than 10 years ago

UK donors who give to overseas aid and disaster relief

2016

19% of donors

2025

11% of donors

Charities Aid Foundation, UK Giving Report 2026, as reported by Civil Society on 16 March 2026

The Charities Aid Foundation's UK Giving Report 2026 found that "fewer donors give to overseas aid and disaster relief than a decade ago, falling from 19% of donors in 2016 to 11% last year", and that donations to overseas aid fell from £970m in 2016 to £727m in 2025 (Civil Society, 16 March 2026, reporting CAF's figures).

In our view, with fewer donors giving to this cause, an overseas appeal will lean more on your own supporters.

You may appeal only when the emergency fits your charity's purposes

The Charity Commission's guidance on emergency appeals, known as CC40, starts from 1 rule: "You can only raise funds for your charity’s purposes" (Charity Commission, CC40). Your purposes are written in your governing document: the constitution, trust deed or articles that say what your charity is for. A local charity whose purposes cover 1 county may not appeal for a flood in another country.

If the emergency does not fit, you can still help: CC40 describes directing donors to the appeals of charities whose purposes do. You may also ask for your work in general rather than 1 emergency. The Commission's guide to trustees' duties in fundraising, known as CC20, says: "If your charity wishes to spend the funds raised on any or all of your charity’s purposes, say that in your appeal wording" (Charity Commission, CC20).

In our view, that is the line for a local emergency that hits your own charity, such as a flooded building or a sudden rise in the people you serve. In our view, an appeal for your work, with the extra costs named as examples, keeps the money usable when the full costs are not yet known.

CC40 and CC20 cover England and Wales; Scotland has its own charity regulator, OSCR, and Northern Ireland its own Charity Commission.

The appeal must say what the money is for, and a few lines more

CC40 sets out the wording: your appeal must say what you are fundraising for and what you will do with the money you raise (Charity Commission, CC40). It should also be "as clear and transparent as possible", "say how you will report back on success", and carry a closing date: "Include closure dates in your appeal where possible." CC40 adds that a charity "should register with the Fundraising Regulator", the body that sets fundraising standards.

CC20 adds the lines a donor may look for:

  • That you are a registered charity. "If your charity’s income in its last financial year was over £10,000 you must state in your fundraising documents or materials that it is a registered charity." A charity that is also a company gives its company number too.
  • What fundraising costs take. Say "whether any of the funds raised will be used for fundraising costs, and if so how much or what proportion".
  • Gift Aid, the tax a charity reclaims on a UK taxpayer's gift: "You must declare if you are claiming Gift Aid."
  • Short posts. "If you use social media to fundraise, make sure people can access the detailed information not included in the social media post."

CC40 adds that appeal money is usually restricted, and a restricted fund is shown separately in your accounts.

Say now what happens to money left over

Emergency appeal pages for UK donors

say what happens to money left oversay nothing about it

Our reading of 15 emergency appeal pages for UK donors, September 2026 (1 of them as an archived copy)

CC40 has a heading for it: "Include a secondary purpose in your appeal." It explains that a secondary purpose says what you will do with the appeal funds if you have money left over, if you do not raise enough money to carry out the work set out in your appeal, or if you cannot spend the funds as you intended.

CC20 is plain: "you should include a secondary purpose". It is a "should", not a "must", and it is often skipped: of 15 emergency appeal pages for UK donors that we read in September 2026 (1 of them as an archived copy), only 3 said what would happen to money left over.

Leaving it out has a cost. CC20 explains why the line matters: money raised for a named aim must be spent only on that aim, and "If you cannot, you must comply with certain legal requirements which will involve extra work and costs for your charity" (Charity Commission, CC20). In our view, 1 sentence agreed by your trustees now saves that: if we raise more than this emergency needs, or cannot use it as planned, we will spend it on our nearest work of the same kind.

Donors are told to check you before they give

After large disasters, the Charity Commission and the Fundraising Regulator publish advice to the public. After the Venezuela earthquake, on 1 July 2026, they told donors to "look out for the Fundraising Badge – the logo that says 'registered with Fundraising Regulator'", and to "check the charity's name and registration number on the Charity Register – most charities with an annual income of £5,000 or more must be registered in England and Wales" (GOV.UK, 1 July 2026).

Before any emergency, check what a new donor will find:

  • Your entry on the register (the Charity Commission's in England and Wales, OSCR's in Scotland, CCNI's in Northern Ireland) is current, with your latest accounts filed on time.
  • Your charity number is on the appeal page, not only in the footer of your website.
  • Your registration with the Fundraising Regulator is in place, and the badge is on your giving pages.

Abroad, the DEC opens an appeal only when 3 tests are met

The DEC "brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas" (DEC). It opens a joint appeal only when the disaster's scale, its members' capacity and public support all justify such an appeal. The third test reads: "There must be reasonable grounds for concluding that a public appeal would be successful" (DEC).

Its members can act quickly: they "don't have to submit plans or applications before using DEC funds" (DEC).

The DEC also says: "There are many disasters that the DEC does not launch appeals for" (DEC). In our view, plan your own response without counting on such an appeal. CC40 names a relevant DEC appeal as 1 place a charity may pass its own appeal money. Passing it anywhere brings a duty: "You must ensure that other organisations, including other charities, are suitable to receive your appeal funds."

CC40 calls these checks due diligence and says: "Keep a record of your approach to due diligence and the checks you decided to make." For a charity thinking of sending goods, CC40 lists "fraud and theft risks" among the risks to manage on an aid convoy, and adds: "It is usually more effective to transfer money rather than goods to an area affected by an emergency."

At home, the National Emergencies Trust and community foundations pool the giving

£76.5m

of the National Emergencies Trust's coronavirus appeal given out through 47 community foundations

Civil Society, 18 March 2021

For a disaster in the UK, the national channel is the National Emergencies Trust. It was "set up in November 2019, just four months before it activated its Coronavirus Appeal, to provide the UK with one trusted place to give during domestic disasters" (Civil Society, 18 March 2021). That appeal raised nearly £100m in its first year. "A total of £76.5m in funding has been distributed through UK Community Foundations and its network of 47 community foundations across the UK".

A community foundation is a local charity that pools gifts for its area and hands them out as grants. In a local emergency it often opens a fund: its national network says "community foundations use local expertise and connections to get emergency support out quickly" (UK Community Foundations), and the Trust's money went through them "to enable local charities and groups to respond to urgent needs".

So a community foundation's emergency fund can reach local charities like yours, as well as being a place to send donors. CC40 lists community foundations, the National Emergencies Trust and charities with expertise in the area as places you can consider passing appeal money for a UK emergency. In our view, call yours on the first day whether or not you run your own appeal, so local donors are not asked twice; how to research a funder shows how to read its past grants.

People may also start raising money for you without asking. The joint guidance says someone doing that is "likely to be fundraising ‘in aid of’ their cause or purpose", and should make clear the charity is not responsible for what they do.

If you decide not to appeal, in our view say so on the first day, in a few lines on your website and social media: what you are doing for the people you serve, and where anyone who wants to give can do so, such as your community foundation's fund.

A giving page is quick to open, but compare the fees first

An online giving page lets donors give by card and see a running total. JustGiving, 1 such site, lists a "£0 platform fee" for registered charities and a charge of "1.9% + £0.30 per donation for standard payment methods", with further charges such as a 5% fee on the Gift Aid it processes (JustGiving). In our view, compare several sites' published fees now, open an account, and save a draft page in your agreed wording.

Set your target from your own supporters, not national totals

In our view, the national totals above are no guide for a single charity. We found no national source that publishes what single charities raise from their own emergency appeals, so there is no fair benchmark to set yours against. In our view, base your target on the supporters you can reach that day, your last urgent appeal and the cost of the work you promise. Then report back to donors, as CC40 asks, once the money is spent. For where an appeal sits beside your other income, see a fundraising strategy for a small charity.

Your trustees approve the wording before the emergency, not during it

CC20 lets staff or outside help write your fundraising materials, "But as trustees, consider when you should give final approval, such as approving content for a major campaign."

In our view, split the decisions now:

  • The board approves the standing wording: which emergencies fit your purposes, the secondary purpose, the closing-date rule and how donors will hear back.
  • The chief executive decides on the day whether this emergency fits, and whether to appeal or point donors elsewhere.
  • Whoever runs your fundraising fills in the agreed wording, opens the page and keeps donors informed.
  • A named pair, such as the chair and the chief executive, approves anything new if trustees cannot be reached in the first hours.

What to have written down before the day

Any charity can settle these on 1 page, on an ordinary day:

  1. Fit: which emergencies, local or overseas, your purposes cover.
  2. Where gifts go: a standing emergency fund (a fund kept open all year for any emergency), or an appeal with its aim filled in.
  3. Money left over: the secondary purpose, agreed by the board.
  4. The required lines: charity statement and numbers, fundraising costs, Gift Aid, closing date, reporting back.
  1. Your public checks: register entry, Fundraising Regulator registration, badge.
  2. The page: an account open and a draft saved.
  3. The fallback: where donors or money would go instead, the checks you would make, and your day 1 note.
  4. Sign-off: who approves on the day.